Terms of Use

The following terms and conditions govern all access to and use of the Analyze application, the Https://goanalyze.io website (“Website”) and service (together, the “Analyze”) including all content, services and products available at or through the Analyze Service.

The Analyze Service is owned and operated by Analyze Enterprises, LLC. (“Analyze”, “we”, “our” or “us”). The Analyze Service is offered subject to your acceptance of the terms and conditions contained herein and all other operating rules, policies and procedures that may be published from time to time on the Website, including the Analyze Privacy Policy (collectively, the “Agreement”).

Please read the Agreement carefully before accessing or using the Analyze Service. Your accessing or using any part of the Analyze Service evidences your agreement to be bound by the terms and conditions of the Agreement. If you do not agree to all the terms and conditions of the Agreement, then you may not access or use the Analyze Service.

1. Analyze Service

The Analyze web application allows you to collect analytics information directly from your website(s) without the need to connect to third-party software like google Analytics.

Analyze may also, in the future, update current services and/or features or offer new services and/or features to the Analyze Service (including, the release of new tools and resources). Such updated or new features and/or services shall be subject to the terms and conditions of the Agreement.

Access to the Analyze Service is permitted on a temporary basis. We reserve the right to modify or discontinue offering or updating the Analyze Service at any time without notice.

After an initial free trial period, if any, your use of the Analyze Service and your access to the data and information stored in your Analyze Account requires a paid subscription. The subscription you selected will automatically begin and the credit card you provided will be charged for that subscription unless you cancel the Analyze Service before the expiration of a free trial period or the preceding subscription period, as the case may be. You can cancel your subscription at any time at Website’s Billing Page or by contacting customer success team using hello@goanalyze.io email.

Until you cancel your subscription, your subscription will be renewed automatically and your credit card will be charged for each renewal at the end of each subscription period. Prices are subject to change upon notice from us. Such notice may be provided at any time by posting the changes to the site or the Analyze Service itself.

If you have any questions, comments or requests regarding your subscription, please email hello@goanalyze.io

2. Use of Analyze Services and Creation of Your Analyze Account

In order to use the Analyze Service, you must be 18 years of age or older, or be 16 years of age or older and have your parent or guardian’s consent to the Agreement. You must also have the power to enter into a binding contract with us and not be barred from doing so under any applicable laws.

You may create a Analyze Account in your personal capacity (in which case the terms “you” or “your” apply to yourself only) or on behalf of a company or other legal entity (your “Company”) which you have the authority to bind in which case the terms “you” or “your” shall refer to such entity and all permitted Members and Administrative Users.

3. Intellectual Property

We are the owner or the licensee of all intellectual property rights in the Analyze Service and in the material published on it. Subject to the terms and conditions of this Agreement we grant you: a limited, non-exclusive, non-transferable, revocable licence to make use of the Analyze Service (excluding the Website) solely for internal business purposes during the term of the free trial and thereafter for the term of any paid subscription to the Analyze Service; and a limited, non-exclusive, revocable licence to make personal, non-commercial use of the Website and the material published on it. You are granted these licences on the condition that you do not, and you do not allow others to: (i) make any use of the Analyze Service or the Website to decompile, disassemble, or otherwise reverse engineer the Analyze Service or any portion thereof; (ii) collect or harvest any information or data from any content or our systems or attempt to decipher any transmissions to or from the servers running the Analyze Service; (iii) conduct benchmark or performance tests or disclose the results of any such tests; (iv) permit third parties to access or use the Analyze Service for any purpose; or (v) use the Analyze Service for any purpose other than your actual internal business needs and not for competitive or other prohibited purposes. Unauthorized use outside the terms and conditions of these licenses constitutes infringement of Analyze’s intellectual property rights. These licences shall terminate when the Agreement terminates in accordance with Section 7 (Termination).

The Agreement does not transfer any of Analyze’s or any of Analyze’s licensors’ intellectual property to you. Title to such intellectual property will remain solely with Analyze or Analyze’s licensors (as applicable).

All Analyze trademarks, service marks, trade names, logos, domain names, and any other features of the Analyze brand are the sole property of Analyze. Your use of the Analyze Service grants you no right or license to reproduce or otherwise use any of Analyze’s trademarks, service marks, trade names, logos, domain names or any other features of the Analyze brand, whether for commercial or non-commercial use.

4. Third-Party Sites

The Analyze Service may contain links to other independent third-party websites (“Third-party Sites”). Third-party Sites are not under our control, and we are not responsible for and do not endorse their content or their privacy policies (if any). You will need to make your own independent judgement regarding your interaction with any Third-party Sites, including the purchase and use of any products or services accessible through them.

5. Changes to this agreement

We reserve the right to change the Agreement at any time for any reason. Any changes we may make to the Agreement in the future will be notified to you by posting an updated version of the Agreement on this page with an updated revision date and, where appropriate, by email. Your continued use of or access to the Analyze Service following the notification of any changes to the Agreement constitutes acceptance of those changes.

6. Termination

Analyze may terminate the Agreement and suspend your access to all or any part of the Analyze Service immediately by contacting you at your email address on record if:

you commit a breach of the Agreement, as determined by us in our discretion, or we suspect that may be the case; or we consider termination necessary to protect the integrity or security of the systems used by us at any time. If you wish to terminate the Agreement, you must cancel your Analyze Account.

On termination of the Agreement by any party and for any reason all rights granted to you under the Agreement shall cease and you must immediately cease all activities authorised by the Agreement, including your use of the Analyze Service.

7. Warranties

To the maximum extent permitted by law, the Analyze service is provided “as is” and “as available”. Analyze hereby disclaim all warranties of any kind, whether express, implied, statutory or otherwise, including, without limitation, the warranties of merchantability and fitness for a particular purpose and non- infringement. Analyze does not warrant that the Analyze service will be complete, accurate, reliable, timely, secure, error free or that access thereto will be continuous or uninterrupted. You understand that you are using the Analyze service at your own discretion and risk.

We do not warrant, endorse, guarantee or assume responsibility for any Messages, or any other product or service advertised or offered by a third party on or through the Analyze Service.

The provisions in this clause do not affect your statutory or mandatory rights which cannot be excluded by applicable law.

8. Limitation of Liabilities

In no event will Analyze be liable with respect to any subject matter of the agreement under contract, negligence, strict liability or other legal or equitable claim for:

  • any indirect, special, incidental or consequential loss or damages;
  • loss of profit, business, revenue, anticipated savings, business opportunity;
  • the cost of procurement for substitute products or services; or
  • the cost of interruption of use or loss or corruption of data; or
  • more than the fees paid and payable by you to Analyze in the twelve (12) months immediately preceding the act or omission first giving rise to the liability.

Analyze shall have no liability for any failure or delay due to matters beyond its reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.

9. Representations and Warranties

You represent and warrant that your use of the Analyze Service will be in strict accordance with the Agreement. In particular, you represent and warrant that:

  • you will provide us with accurate information (where required);
  • you will not use the Analyze Service in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with the Agreement, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, including viruses, or harmful data, into the Analyze Service;
  • you will not infringe our intellectual property rights or those of any third party in relation to your use of the Analyze Service;
  • you will not do any of the following in relation to your use of the Analyze Service:
  • be obscene, offensive, hateful or inflammatory,
  • defame any person,
  • promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age,
  • promote violence,
  • promote any illegal activity,
  • promote sexually explicit material,
  • disclose the name, address, telephone number, e-mail address or any other personal data in respect of any individual without their consent,
  • harass, upset, embarrass, threaten, alarm or annoy any other person,
  • be likely to mislead or deceive any person,
  • impersonate any person, or misrepresent your identity or affiliation with any person,
  • contain any advertising or promote any services or web links to other sites,
  • upload any data that is considered to be in a special category of data under applicable data protection laws and regulations, including, without limitation, the General Data Protection Regulation; and
  • you will not use the Analyze Service in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users.

10. Refunds

Analyze has a “No Refund Policy”.

Please note that you assume the responsibility for your purchase. If you are not able to cancel before your trial period ends,  or if you exceed your paid plan limits and expand your usage, Analyze is not obligated to issue refunds for any charges you incur. You are warned on various occasions that your account will be charged after your trial.

How The Free Trial Works

Analyze reserves the right to freeze or cancel any free trial account and request payment should a user go over the free trial limits. We may also cancel any account without explanation.

Special Accounts Are Not Eligible For Refunds

We do not provide refunds for special types of account. 

These accounts include:

  • Legacy plans (discontinued plans)
  • Discounted plans (promotional offers) 
  • On-hold plans (accounts on pause)
  • Other plans are not included in the current pricing model

Reactivated Accounts Are Not Eligible For Refunds

A returning user who has reactivated an account no longer qualifies for a refund.

11. Indemnification

You agree to indemnify and hold harmless Analyze and its respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys’ fees, arising out of your use of the Analyze Service, including but not limited to your violation of the Agreement.

12. Misc.

The Agreement constitutes the entire agreement between Analyze and you concerning the provision of the Analyze Services.

The Agreement is between you and us and is not intended to grant rights, including the right to enforce any of its terms, to any other person. Any failure or delay by us to enforce the Agreement or any provision thereof shall not waive our right to do so.

We may transfer our rights and obligations under the Agreement to a third party, but this will not affect your rights or obligations under the Agreement.

Each of the terms and conditions of the Agreement operate separately. If any court or competent authority decides that any of them are unlawful or unenforceable, the remaining conditions will remain in full force and effect and will be construed as far as possible to give effect to the parties’ intentions as originally expressed in the Agreement.

13. EU Users

This Agreement incorporates the GDPR Data Protection Addendum, available here, when you are located in the European Union or when you provide personal data to Analyze that is subject to the General Data Protection Regulation.